In a shallow bowl, combine flour, garlic powder, onion powder, Italian herbs, paprika, and chili powder. Mix thoroughly
Remove 2 tablespoons of the seasoned flour mixture and set aside in a small bowl for later use
Pat chicken thighs dry with paper towels to ensure proper browning
Season chicken lightly with salt and pepper, then dredge each piece in the seasoned flour mixture, coating all sides
Heat olive oil in a large, deep skillet over medium-high heat
Place chicken thighs skin-side down in the hot oil and cook for 4-5 minutes until golden brown
Flip chicken and brown the other side for another 3-4 minutes
Transfer browned chicken to a plate and set aside
Reduce heat to medium and add diced onion to the same skillet
Cook onion for 4-5 minutes until softened and translucent
Add minced garlic and cook for another minute until fragrant
Sprinkle the reserved 2 tablespoons of seasoned flour over the onion mixture and stir continuously for 2 minutes
Slowly pour in chicken broth while stirring to prevent lumps from forming
Add Worcestershire sauce, dried thyme, dried parsley, and red pepper flakes
Bring mixture to a gentle boil, stirring occasionally
Reduce heat to medium-low and stir in heavy cream
Return chicken thighs to the skillet, skin-side up, nestling them into the sauce
Cover and simmer for 30 minutes, or until chicken reaches an internal temperature of 165°F (74°C)
For a thicker sauce, simmer uncovered for the final 5-10 minutes
Taste sauce and adjust seasoning if needed
Garnish with fresh parsley if desired and serve hot